Privacy Policy

At ZetronicAI ("Company", "we", "our", or "us"), we prioritize data security, privacy, and full governance compliance. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website, use our AI enterprise solutions, or communicate with our technical team.

1. Enterprise Zero-Data-Leakage Guarantee

For custom machine learning model training, RAG index integration, and VPC endpoints, ZetronicAI enforces strict zero-data-leakage operational standards. Proprietary client data, database schemas, internal documents, and enterprise API keys are never used to train public models or shared with unauthorized third parties.

2. Information We Collect

We may collect information through various touchpoints, including:

• Personal Identification Data: Name, work email address, phone number, company name, and job title submitted via technical inquiry forms.
• Technical & System Telemetry: IP addresses, browser specs, device identifiers, session logs, and system metrics required for operational security monitoring.
• Enterprise Integration Data: Vector embeddings, database metadata, and API query payloads strictly processed under executed Statements of Work (SOW).

3. How We Use Your Information

Information collected is strictly utilized to:

• Deliver, maintain, and optimize our enterprise AI consulting modules and software architecture.
• Respond to technical inquiries, audit requests, and support communications.
• Ensure network security, prevent cyber threats (e.g., prompt injection or unauthorized API access), and satisfy legal compliance obligations.

4. Third-Party Services & Infrastructure Providers

We do not sell, rent, or trade personal or corporate data to third parties. We may transmit telemetry data to vetted cloud infrastructure providers (such as AWS, Google Cloud, or specialized vector database clusters) strictly to host client endpoints under encrypted, enterprise-grade SLA agreements.

5. Data Retention & Security Controls

We employ multi-layered security controls—including TLS encryption in transit, AES-256 encryption at rest, role-based access control (RBAC), and isolated VPC architecture—to protect information. Contact inquiries and administrative records are retained only as long as necessary to fulfill operational business purposes.

6. Your Rights & Privacy Choices

Depending on your jurisdiction, you have the right to request access to your personal data, request corrections, or request complete deletion of your records from our administrative databases. You may exercise these rights at any time by contacting our Privacy Desk.

7. Contact Our Privacy Team

If you have any questions, privacy concerns, or requests regarding this Privacy Policy, please reach out to us at: